Issue details

Corporate Complaints Policy

Asking that Cabinet approve the revised and updated Corporate Complaints and Compliments Policy  and Approves the Unreasonably Persistent Complainants and Unreasonable Customer Behaviour Policy.


Decision type: Key

Reason Key: Effects more than 1 ward;

Decision status: For Determination

Notice of proposed decision first published: 09/02/2022

Decision due: 24 Mar 2022 by Cabinet

Contact: Louise O'Driscoll, Executive Head of Customer Care Email: louise.o'