Asking that Cabinet approve the revised and updated Corporate Complaints and Compliments Policy and Approves the Unreasonably Persistent Complainants and Unreasonable Customer Behaviour Policy.
Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 03/05/2022
Decision due: 7 Jul 2022 by Cabinet
Contact: Louise O'Driscoll, Executive Head of Customer Care Email: firstname.lastname@example.org.